Privacy Policy (GDPR Compliant)

Last Updated: April, 2025

At Einarex, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.einarex.com

By using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

1. Data Controller

The data controller responsible for your personal data is:

Company Name: Einarex Technology company, Limited.
Email: info@einarex.com
Address: Flat/Room 1101D, 11/F, Lippo Sun Plaza, 28 Canton Rd., Tsim Sha Tsui, Kowloon, Hong Kong,999077.

2. Information We Collect

We may process the following types of data:

1. Personal Data You Provide

• Contact details (name, email, phone number)
• Account registration information (if applicable)
• Payment and transaction details (if applicable)
• Communications (emails, support requests)

1. Automatically Collected Data

• Usage Data: IP address, browser type, device information, pages visited, session duration.
• Cookies & Tracking Technologies: We use cookies (essential, analytical, and marketing) to enhance user experience. You can manage preferences via our Cookie Policy.

3. Legal Basis for Processing (GDPR Compliance)

We process your data under the following legal grounds:

• Consent (e.g., for marketing emails – you can withdraw anytime).
• Contractual necessity (e.g., processing orders, providing services).
• Legal obligation (e.g., fraud prevention, tax compliance).
• Legitimate interests (e.g., website security, analytics, improving services).

4. How We Use Your Data

We use your personal data to:

• Provide and maintain our services.
• Process transactions and deliver products.
• Respond to inquiries and offer customer support.
• Improve website functionality and user experience.
• Send marketing communications (only with your explicit consent).
• Comply with legal and regulatory obligations.

5. Data Sharing & International Transfers

We may share your data with:

• Service Providers: Payment processors, hosting providers, analytics tools (under strict confidentiality agreements).
• Legal Authorities: If required by law (e.g., court orders, fraud investigations).
• Business Transfers: In case of mergers or acquisitions.

If data is transferred outside the EU/EEA, we ensure safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequacy Decisions (for approved countries)

6. Data Retention

We retain personal data only as long as necessary for the purposes stated, unless a longer retention period is required by law. Typical retention periods:

• User accounts: Until deletion request.
• Transaction records: As per tax/commercial laws (e.g., 5-10 years).
• Marketing data: Until consent withdrawal.

7. Your GDPR Rights

Under GDPR, you have the right to:

• Access – Request a copy of your personal data.
• Rectification – Correct inaccurate or incomplete data.
• Erasure (“Right to Be Forgotten”) – Request deletion under certain conditions.
• Restriction of Processing – Limit how we use your data.
• Data Portability – Receive your data in a structured, machine-readable format.
• Object – Opt out of processing based on legitimate interests or direct marketing.
• Withdraw Consent – At any time (if processing is consent-based).

To exercise these rights, contact us at info@einarex.com We will respond within 30 days.

8. Data Security

We implement technical and organizational measures (encryption, access controls, regular audits) to protect your data. However, no system is 100% secure—please use strong passwords and report suspicious activity.

9. Cookies & Tracking Technologies

We use cookies for:

• Essential functions (e.g., login sessions).
• Analytics (e.g., Google Analytics – anonymized where possible).
• Marketing (only with consent).

You can manage preferences via our Cookie Banner or browser settings.

10. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices—review their policies before sharing data.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or website notice.

12. Contact & Complaints

Einarex is a trademark of Einarex Technology company, Limited.

For questions or to exercise your rights, contact:

E-mail: info@einarex.com
Address: Flat/Room 1101D, 11/F, Lippo Sun Plaza, 28 Canton Rd., Tsim Sha Tsui, Kowloon, Hong Kong,999077.